The Family Portal is where parents can access important information and resources.
Coming in the 2026/27 school year, you will be able to
submit and view volunteer hours through the portal.
Registration Process:
- Start by registering for ONE primary account for your family using your St. Anne School email address (example@stannesea.org). Families with multiple households will share the same primary account. One primary account is required for the volunteer hours tracking feature coming in 2026/27 school year.
- Wait for the email showing your primary account has been activated and follow the instructions in the email to complete activation.
Please Note: After submitting it may take up to 48 hours on weekdays for your account to be activated. (Accounts are not activated on weekends). - After logging into your primary account, you can add any number of subaccounts for other parents and guardians to access your family’s shared Family Portal. Instructions on how to add a subaccount are below in our FAQ section and shown in the Family Portal after logging in.
If you already have an account, please login:
If you have never registered, please register for a new account:
If you can’t remember your password please use the Forgot Password link on the login page using the link above.
Please do not try to register for a new account if you’ve had an account previously.
If you have an questions or run into any issues using our Family Portal or logging volunteer hours, please reference the Frequently Asked Questions below or contact jhazzard@stannesea.org.
Thank you!
Frequently Asked Questions
How do I signup for the Family Portal?
- Click on the Family Portal link at the top of the school website.
- Click Register
- Complete the Family Portal Registration Form
After submitting it may take up to 48 hours for your account to be activated. Once activated, you’ll receive an email with a link to complete your registration. - Look for the email with Subject: Family Portal Activation Confirmation and click the link to set your password.
If you don’t receive an email within that time please search your email inbox for:
Family Portal Activation Confirmation
Please also search your Spam or Junk email folder.
If you still can’t find the confirmation email please contact us.
- After clicking the link, you’ll be sent to a form to set your password. Enter your password in the form and click Save Password.
- Click Login to go to the login form.
- Enter the email you used to sign up with and your password you just set, then click Log In. You’ll then be redirected to the Family Portal.
I don’t see the activation email in my inbox. What should I do?
Please Note: After submitting your registration, it may take up to 48 hours on weekdays for your account to be activated (Accounts are not activated on weekends).
First make sure you’re checking the email inbox of the email address you signed up with.
Second, search your email inbox for:
Family Portal Activation Confirmation
Repeat this search in your Spam or Junk email folder.
If you still can’t find the email, and you’ve waited 48 hours, please email us.
When I try to login, the website says I have an incorrect password or user name. How can I log in?
On the Login page, look below the login form for the link Lost your password? Click that link and it will ask you to enter your email or username and will send you a password reset link.
I made an error on my registration and need to correct my information. How can I do that?
Log into the Family Portal and click the Edit Profile button. All of your answers to the registration questions are there for you to edit. Make sure to click Update Profile after editing your answers so your changes are saved.
How do I change my password?
For your family’s primary account:
If you’re able to log in, log into the Family Portal and click Edit Profile, scroll down to the Account Management section and click Set New Password. It will auto-generate a secure password but you can also type in your own.
If you’re not able to log in, go to the login page and click Lost your password? it will ask you to enter your email or username and it will send you a password reset link.
For a subaccount:
Please note: the password for a Subaccount can only be changed by the primary account holder.
Log into the Family Portal with your family’s primary account and click Edit Profile. Scroll down to the Subaccount Information section of your profile and enter a new password for the subaccount shown then click Save Changes.
The subaccount can now log in using the new password.
How do I change the email address I use to log in?
For your family’s primary account:
Log into the Family Portal and click the Edit Profile button. Under the section Contact Info towards the top of your profile you can enter a new email in the Email (required) field. Click Update Profile to save your changes.
For a subaccount:
Log into the Family Portal and click the Edit Profile button. Under the Subaccount Information section, enter a new email in the Email (required) field and click Save Changes.
How do I add a subaccount to our primary Family portal account?
Subaccounts allow for another parent or guardian to have their own separate login information to access the shared volunteer hours for your family.
To add a Subaccount:
- Log into the Family Portal
- Click Edit Profile in the main Family Portal page:
- Scroll down your profile to the Subaccount Information section and click Add Subaccount:
- Enter email, first and last name, and password for the subaccount and click Save Changes:
- This subaccount can now be used to log into your shared family account to view all volunteer hours and access the Family Portal.
